WELL concepts mapping
Map project goals against WELL concepts such as air, water, light, movement, comfort, sound, materials, mind and community.
WELL Certification
Plan healthier buildings around air, water, light, comfort, materials and operation.
Service overview
What is WELL Certification?
WELL Certification evaluates how buildings and spaces support occupant health and well-being, including air, water, light, comfort, materials, movement, nourishment and organizational policies. It fits offices, mixed-use buildings, hospitality spaces, healthcare environments and organizations prioritizing workplace quality. INDEX helps translate WELL requirements into design, operation and documentation actions that are practical for the project team.
Service scope
How we support the project
Practical consulting workstreams that help owners, designers and operators move from target setting to usable evidence.
Design coordination
Coordinate indoor air quality, thermal comfort, lighting, acoustics and material strategies with the design team.
Policy and operations planning
Prepare operating policies, maintenance routines and occupant-facing practices required for WELL evidence.
Performance testing readiness
Plan testing needs for air, water, acoustics, light or comfort so the team is ready before review.
Documentation and review support
Track evidence, coordinate responsible teams and respond to review comments.
Checklist
What to prepare before we begin
Early project information helps the team confirm feasibility, focus the right strategies and reduce rework during documentation.
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01
Occupant profile and project use
User groups, schedules and space types define which WELL strategies are relevant.
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02
Ventilation and IAQ information
Air handling, filtration, fresh-air rates and existing test data support air-quality planning.
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03
Water and maintenance records
Water source, treatment, testing and maintenance practices help confirm water-related requirements.
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04
Lighting, acoustic and comfort data
Design criteria and product information support evidence for comfort-focused features.
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05
Policies and communication materials
Workplace policies, signage, surveys and user communications often become part of the evidence set.
FAQ
Common questions
What does WELL Certification focus on?
WELL focuses on how buildings support people through categories such as air, water, nourishment, light, movement, thermal comfort, sound, materials, mind and community.
Can an existing building pursue WELL?
Yes. Existing buildings can pursue WELL when operations, policies, maintenance practices, testing and improvement measures can be documented and maintained.
Which teams should join a WELL project?
Owners, designers, MEP engineers, facility managers, HR or workplace teams and contractors should coordinate early because WELL combines design, operation and user experience.
Is testing required for WELL?
Many WELL features rely on performance verification or documented evidence. Testing needs should be planned early so systems, policies and schedules are ready before review.
Talk to an expert
Talk to an expert