Fitwel Certification

Evidence-based strategies for healthier places and occupant wellbeing.

Service overview

What is Fitwel Certification?

Fitwel Certification is a health-focused building standard that encourages practical strategies to support occupant wellness, active lifestyles, accessibility and healthier everyday environments. It fits existing buildings, workplaces, residential projects and portfolios seeking a flexible wellness framework. INDEX helps review site conditions, identify relevant strategies, coordinate evidence and guide implementation in line with Fitwel criteria.

Service scope

How we support the project

Practical consulting workstreams that help owners, designers and operators move from target setting to usable evidence.

Scorecard selection

Choose the correct Fitwel scorecard for the asset type, use case and certification objective.

Gap assessment

Review site, building, operations and user experience against available strategies.

Health-promoting strategies

Prioritize active design, access, amenities, safety, food and wellbeing actions that fit the asset.

Evidence organization

Collect policies, photos, drawings, operating records and communications required by the selected strategies.

Improvement roadmap

Turn gaps into a practical roadmap that can be delivered with planned maintenance or tenant engagement.

Checklist

What to prepare before we begin

Early project information helps the team confirm feasibility, focus the right strategies and reduce rework during documentation.

  1. 01

    Site context and access

    Location, transit, walkability, amenities and open space data shape the scorecard review.

  2. 02

    Floor plans and shared-space data

    Plans, circulation, stairs, common areas and amenity locations support many strategies.

  3. 03

    Operating policies

    Cleaning, emergency, food, smoking, maintenance and occupant policies may be required evidence.

  4. 04

    Photos and installed conditions

    Photo evidence helps confirm existing conditions and implemented health strategies.

  5. 05

    Tenant or user engagement data

    User profiles, communication channels and engagement plans help prioritize practical improvements.

FAQ

Common questions

What does Fitwel measure?

Fitwel reviews site, building and operational strategies that can support occupant health, physical activity, access to amenities, safety and social wellbeing.

Is Fitwel suitable for existing buildings?

Yes. Fitwel is often practical for existing assets because many strategies can be supported by policies, operations, signage, amenities and targeted improvements.

How is Fitwel different from WELL?

Both address health and wellbeing, but Fitwel is commonly approached through scorecard strategies and practical evidence for the selected asset type, while WELL often includes broader feature requirements and performance verification.

What data is needed to start Fitwel?

Share asset type, site context, floor plans, amenities, operating policies, user profile, photos and any health or ESG objectives.

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